FAQs – boxfi

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General Questions

What is BoxFi?

BoxFi is a payment consulting firm that helps businesses reduce processing fees, optimize systems, and increase profitability.

How does BoxFi differ from other payment processors?

Unlike traditional processors, BoxFi focuses on consultative, tailored solutions rather than offering generic options. We analyze your payment system, design the best solution, and implement it seamlessly.

How much can I save by using BoxFi?

Most clients see a 10-15% increase in profitability by eliminating unnecessary fees and optimizing their payment systems.

Questions About Our Services

What services does BoxFi offer?

BoxFi offers services including fee reduction consulting, custom payment system design, chargeback management, and PCI compliance.

How long does the audit process take?

The audit usually takes about 1-2 weeks, depending on the complexity of your current payment system.

Can BoxFi help with PCI compliance?

Yes, BoxFi ensures your payment system is PCI-compliant, protecting both your business and customers.

What is dual pricing, and how does it help my business?

Dual pricing allows you to offer a discount for cash transactions, helping you offset credit card fees. This approach is compliant and effective for reducing costs.

Referral Partner Questions

How does the referral program work?

Simply refer clients to BoxFi, and our team handles everything from the audit to implementation. You earn rewards for each successful referral.

What are the commission rates for referrals?

Commission rates vary based on client size and service type. We offer a competitive, transparent commission structure for all partners.

How do I sign up as a referral partner?

You can sign up through our Referral Partner Page or by scheduling a call with our partner support team.

What resources are available to help me promote BoxFi?

We provide partners with brochures, case studies, presentations, and personalized training to help you effectively introduce BoxFi to your clients.

Support & Implementation Questions

What kind of support does BoxFi offer after implementation?

BoxFi offers ongoing support, including system monitoring, training, and troubleshooting to ensure seamless operations.

Will there be downtime during the implementation process?

We aim for minimal to zero downtime, ensuring that your business operations aren’t disrupted during the transition.

Is training provided for my team?

Yes, we provide training to help your team understand the new payment system and ensure a smooth adoption.

Frequently Asked Questions

Frequently Asked
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